Last updated: October 7, 2026

Privacy Policy

Majesty Maids Services LLC ("Majesty Maids," "we," "us," or "our") provides residential and commercial cleaning services in Jacksonville, Orange Park, Middleburg and Green Cove Springs, Florida. This policy explains what information we collect, how we use it, and the choices you have. By using our website, booking a service, or contacting us, you agree to this policy.

Information we collect

• Contact details: your name, phone number, email address and service address.
• Booking details: the service you request, your preferred date and time, entry instructions (such as door, garage or gate information), and whether pets are in the home.
• Messages: the content of texts, chats, calls or emails you send us.
• Payment information: if you pay online, payment is handled by our payment processor. We do not store your full card number.
• Website usage: basic technical information such as browser type and pages visited, collected through cookies and similar tools including Google advertising and analytics tags.

How we use your information

• To schedule, confirm, perform and follow up on your cleaning service.
• To respond to questions, quote requests and customer service needs.
• To send booking confirmations, reminders and service updates, including by text message if you have opted in.
• To send occasional offers or seasonal promotions, only if you have opted in to receive them, for example by checking the text-message consent box on our booking form.
• To process payments, keep business records, and meet legal and insurance requirements.
• To improve our website and measure our advertising.

Text messaging (SMS)

If you provide your mobile number and agree to receive texts, we may text you about your booking, such as confirmations, reminders and updates, and, if you check the consent box, occasional offers and discounts. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchasing any service. Full details are in our SMS Terms.

Text message opt-in data and consent are used only to send the messages described above. Your phone number may be processed by the messaging and scheduling platforms we use to deliver those messages, solely on our behalf and for that purpose.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business, such as scheduling, messaging, payment processing, hosting and advertising or analytics providers, and only as needed to provide their services to us. We may also share information if required by law or to protect our rights, property or safety, or the safety of our team and customers. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and advertising

Our website uses cookies and similar technologies, including Google tags, to understand how visitors use the site and to measure advertising. You can control cookies through your browser settings.

Data retention and security

We keep your information for as long as needed to provide services, keep business and tax records, and meet legal obligations. We use reasonable safeguards to protect your information, but no method of storage or transmission is completely secure.

Your choices

• Opt out of texts at any time by replying STOP.
• Ask us to access, correct or delete the personal information we hold about you by contacting us below.
• Our website and services are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised.

Contact us

Majesty Maids Services LLC
Jacksonville, Florida
Call or text: (904) 694-5577
Email: MajestyMaidsServices@gmail.com
Website: majestymaidsservices.com